Helping you and your business achieve more

Developing Your People Management Skills

Managing and leading your staff with confidence

Aim of the Course

If you would like to handle people with more confidence then this is the course for you. Being assertive in the workplace is so vital to getting the results that you and your organisation require.

Learning Outcomes

At the end of the course delegates will be able to:

• Define assertive, passive and aggressive behaviour
• Identify their own behaviour traits
• Recognise their rights and the rights of others
• Recognise the importance of behaving assertively
• Respond assertively to other people
• Manage conflict more effectively
• Believe in their own ability and to back themselves
• Delegate work in an assertive manner

Who Should Attend?

• People who find it difficult to communicate with confidence and get their point across
• People who find it difficult to say "NO"
• People who want to come across as more confident than what they currently are
• People who find it difficult to be assertive
• People who find it hard to delegate work

Duration

• ½ or 1 day

Management and Leadership Training

• Management and Leadership
• Developing Your People Management Skills
• Performance Management
• Back to Training and Development

Improbiz provides Business Coaching and Leadership Management Training across South East England through Surrey, Kent, Sussex and Hampshire including Pulborough, Horsham, Brighton, Chichester, Portsmouth, Guildford, Tunbridge Wells and Maidstone. Services also include Business Support and Advice and training courses for Management and Leadership, Development & Marketing, Finance and Personal Communication Skills.