Course Details
Aim of the Course
This course will enable you to practice the skills needed for building strong relationships and improve your communication and influencing skills, in order for you to achieve your goals.
Learning Outcomes
At the end of the course delegates will be able to:
- Recognise positive influencing language
- Use body language and non-verbal communication to their advantage
- Recognise the motivations of others
- Use the learning style and management style of others in order to influence
- Influence at meetings and during presentations
- Deal with conflict strategies and turn these around
- Get their point across clearly without the waffle
- Communicate clearly and succinctly
- Build networks in and out of the workplace
- Build trust with people
Who Should Attend?
- Anyone who needs to influence others in order to achieve their goals
- Managers who are responsible for the management of others
- Staff who need to put their point across in a persuasive and convincing manner
- Staff who feel that others influence them all of the time and this needs to change!
Duration
- ½ or 1 day