Helping you and your business achieve more

Disciplinary and Grievance Interviewing

Managing your staff fairly and effectively

Aim of the Course

The importance of achieving targets. Clients, management and staff expect effective management to get the right results. We therefore need to manage our staff in a fair and consistent manner. Tackling under performance is an important organisational responsibility. This can be done informally at a line management level. However, there are occasions when formal discipline must be used.

Learning Outcomes

At the end of the course delegates will be able to:

• Recognise company policy and procedures and legal responsibilities
• Describe the role of ACAS and Employment tribunals
• Conduct a professional interviews at all stages of the disciplinary procedure
• Identify the the role of the employee companion/union representative
• Recognise the importance of factual evidence relating to the said misconduct
• Create the appropriate structure for the interview
• Use various questioning and listening techniques to gain the fuller picture
• Recognise the importance of accurate note-taking
• Deal with emotion and sensitive issues during the process

Who Should Attend?

• Anyone who has a responsibility for managing staff performance

Duration

• ½ or 1 day

Human Resources

• Train The Trainer
• Unlawful Discrimination : an introduction
• Equality and Diversity
• Disciplinary and Grievance Interviewing
• Effective Appraisals
• Recruitment and Selection
• Back to Training and Development

Improbiz provides Business Coaching and Leadership Management Training across South East England through Surrey, Kent, Sussex and Hampshire including Pulborough, Horsham, Brighton, Chichester, Portsmouth, Guildford, Tunbridge Wells and Maidstone. Services also include Business Support and Advice and training courses for Management and Leadership, Development & Marketing, Finance and Personal Communication Skills.