Course Details
Aim of the Course
To develop selling abilities and skills, deal with objections, and know how and when to ask for the business. The seminar will take the mystery out of selling, improve customer contact skills and develop confidence in a selling situation.
Learning Outcomes
To help participants to:
- Understand why customers buy.
- Know
- how to develop trust
- how to identify customer needs
- how to offer appropriate solutions
- how to close
- Be able to handle customer objections.
- Know how selling skills work and how to use them.
Who Should Attend?
Anyone, employee or business owner who has responsibility for selling products, services or ideas, or someone who is preparing to take on a selling responsibility.
Duration
- ½ or 1 day