Helping you and your business achieve more

Telephone Selling

Increase confidence and skills in telesales

Aim of the Course

To increase confidence and develop telephone skills so as to increase customer response and sales.

Learning Outcomes

To help participants to:

• Develop effective telephone techniques.
• Plan and structure sales calls.
• Achieve call objectives.
• Deal effectively with difficult people on the phone.

Who Should Attend?

Anyone, employee or business owner who is involved in the selling to customers over the phone.

Duration

• ½ or 1 day

Business Development and Marketing

• Direct Marketing
• Getting The Best From Advertising
• Marketing For Objectives
• Selling For Results
• SMART Marketing
• Telephone Selling
• Back to Training and Development

Improbiz provides Business Coaching and Leadership Management Training across South East England through Surrey, Kent, Sussex and Hampshire including Pulborough, Horsham, Brighton, Chichester, Portsmouth, Guildford, Tunbridge Wells and Maidstone. Services also include Business Support and Advice and training courses for Management and Leadership, Development & Marketing, Finance and Personal Communication Skills.